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SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.

Class II
Recalling firm
KENT IMAGING, INC.
Reason for recall
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
Affected products (lot / model / serial)
UDI-DI: B376KB1000, Software Revisions v4.2.0 and v4.1.3
Units affected
77
Distribution pattern
US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ.
Firm location
Calgary, N/A, Canada
Recall type
Voluntary: Firm initiated
How the firm notified customers
N/A
Product type
Devices
Status
Ongoing
Recall number
Z-2775-2026
Recall initiated
June 30, 2026
FDA classification date
July 22, 2026
FDA report date
July 29, 2026
FDA event ID
99406
Last updated on HTM Vibe
August 4, 2026
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