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Brand Name: Tandem t:slim mobile application Product Name: t:slim Mobile Application, iOS Model/Catalog Number: iOS software version 2.13 Software Version: iOS software version 2.13 UDI-DI: 00389152470740 Component: No

Class II
Recalling firm
Tandem Diabetes Care, Inc.
Reason for recall
A beta (early-release) version of the iOS application, version 2.13 (TestFlight) had a software issue preventing successful pairing of the t:slim application with Abbott FreeStyle Libre 3 Plus (FSL3P) continuous glucose monitoring (CGM) sensors, resulting in the insulin pump being unable to establish a near-field communication (NFC) connection with the CGM and requiring FSL3P users to use their t:slim insulin pumps in manual mode. FSL3P users are unable to access their CGM's glucose values from within the t:slim app and cannot use their pumps in automated control (closed-loop) mode, which could lead to users experiencing hypoglycemia or hyperglycemia.
Affected products (lot / model / serial)
Lot Code: UDI-DI: 00389152470641 Software Version: 2.13 (iOS only)
Units affected
177
Distribution pattern
US Nationwide distribution.
Firm location
San Diego, CA, United States
Recall type
Voluntary: Firm initiated
How the firm notified customers
Letter
Product type
Devices
Status
Ongoing
Recall number
Z-3330-2026
Recall initiated
July 16, 2026
FDA classification date
September 29, 2026
FDA report date
October 7, 2026
FDA event ID
99589
Last updated on HTM Vibe
October 13, 2026
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