Service company
Quest Medical (dba KenQuest)
Las Vegas, NV, Nevada · Independent imaging equipment service, sales, and rental company
★ 4.8 Google rating (16 reviews)
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:C-arm X-ray / Radiographic / Fluoroscopy Ultrasound
Quest Medical (dba KenQuest), now publicly branded Quest Imaging Solutions, is a Las Vegas-based independent provider that services, refurbishes, sells, and rents C-arm, portable X-ray, and ultrasound equipment for hospitals, surgery centers, and pain-management practices, with nationwide service coverage claims and a dedicated GE OEC parts and service division.
Services
- Service and repair of all types and brands of C-arm machines and medical imaging equipment
- Field service for C-arms, portable X-ray systems, and ultrasound systems
- Annual planned (preventive) maintenance included in the Premier C-Arm Service Package
- Service contracts and extended warranties to keep equipment in working condition
- GE OEC C-arm repair, maintenance, and parts support department
- Flat-screen monitor upgrade service for OEC 9800 and OEC 9600 C-arms
- C-arm refurbishing and reconditioning to full OEM specifications, including disassembly, internal disinfection, painting, mechanical adjustment and lubrication, reassembly, and final inspection against manufacturer specifications
- Electrical safety inspection as part of the refurbishment process
- C-arm parts supply and OEM parts support
- New, used, and refurbished imaging equipment sales (C-arms, ultrasound, X-ray, surgical tables, lighting, monitors, warmers, stretchers)
- Imaging equipment rentals and leasing, including daily rentals (Las Vegas/Nevada), month-to-month, and rent-to-own programs
- Turn-key equipment packages for surgery centers and pain management practices
Coverage
- Headquartered at 6340 S. Sandhill Rd, Suite 8, Las Vegas, NV 89120
- Offers nationwide service solutions and operates as a provider of imaging equipment throughout North America
- Premier C-Arm Service Package includes 24-hour response and 48-hour on-site response in most markets
- Coverage hours are Monday to Friday, 7 am to 5 pm PST, with telephone support and preferred rates outside coverage hours
- Daily equipment rentals are offered in Las Vegas/Nevada only
- Refurbishment work is performed in a 12,000 sq ft facility
States covered: NV (and nationwide)
Experience
- Roots established in 1985 in Irvine, California
- Over three decades in the imaging equipment sales and service industry
- Staff includes individuals with at least twenty years in the medical industry
- Team includes Field Service Engineers, Clinical Imaging Specialists, and technical support staff
- Operates a 12,000 sq ft refurbishment facility
- Describes itself as one of the nation's largest independent operations for C-arms and digital X-ray medical equipment
- Rebranded from KenQuest Medical to Quest Imaging Solutions in February 2019; current leadership named as CEO Gary Darnell and Chief Commercial Officer Ryan Switz
Certifications
- Field Service Engineers described as specially trained and manufacturer certified
- Refurbishment returns C-arms to full OEM specifications
Programs & terms
- Premier C-Arm Service Package covering travel and labor 8-5, all parts with no exclusions, and annual planned maintenance
- Service contracts and extended warranties available
- Preferred rates outside standard coverage hours
- Leasing and finance programs available for both new and refurbished equipment through pre-screened partners
- Rental programs: daily (Las Vegas/Nevada), month-to-month, and rent-to-own
- Quote request forms and a dedicated quote line (702-718-4604) (unverified — confirm directly)
Trust signals
- Serves hospitals, surgical centers, pain management practices, clinics, and medical offices
- Works on equipment from major brands including GE, GE OEC, Siemens, Philips, Ziehm, FujiFilm, Hologic, Mindray, and OrthoScan
- Company states refurbished equipment does not leave the facility until it meets original factory-built safety standards
- Publishes a state-by-state radiology regulations resource for customers
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