Priority Medical, Inc.

Services

• On-site service and repair of ultrasound, X-ray, mammography and CT equipment, with technicians coming directly to the facility
• Depot repair of portable ultrasound machines and probes/transducers at the company's service center
• Part repair for probes, transducers and other critical components
• Sales of new and refurbished ultrasound, X-ray, mammography and CT systems, parts and probes (unverified — confirm directly)
• Preventive maintenance and custom service contracts
• New equipment installation, including setup and calibration
• De-installation and removal of X-ray, mammography and CT systems
• Networking services for imaging equipment integration and data management
• Applications training, technical support and diagnostics via phone and email
• Capital equipment purchases — buyback of used ultrasound, mammography, CT, X-ray, bone density/DEXA and MRI systems
• Specialty in GE equipment, also servicing and supplying parts for Philips, Siemens, Toshiba/Canon, Samsung, SonoScape and Sonosite-Fuji

Coverage

• Based in Hendersonville, Tennessee, serving the greater Nashville area and beyond
• Service and repair coverage across all of Tennessee, including Nashville, Knoxville, Memphis and Chattanooga
• Neighboring-state coverage in Kentucky, Ohio, Arkansas, Alabama, Mississippi, Georgia, South Carolina, North Carolina and Virginia
• Service and repairs offered across Tennessee and the Southeastern United States
• On-site service at customer facilities plus depot repair at the company's own service center
• Works alongside a network of partners across the USA
• Business hours Monday through Friday, 8am to 9pm

Experience

• Family-owned and operated for over 33 years
• Founded by Doug Updike (1952-2022); led today by CEO Geoff Updike
• Headquarters and main sales office in Hendersonville, TN
• Technicians travel to customer facilities for on-site maintenance and repair
• Customers are served directly by the owners and leadership team rather than sales reps
• Reports one of the nation's most extensive inventories of ultrasound machines, parts and probes
• Reports one of the most comprehensive ultrasound parts databases in the market

Certifications

Authorized dealer for new SonoScape ultrasound machines (sales).

Programs & terms

• Preventive maintenance and custom service contracts tailored to the customer's equipment
• Free consultation or price estimate available by request
• "Repair and return" and "exchange" services available on many models
• Buyback program for used imaging equipment across all modalities
• Contact by phone at (615) 826-0582 or email at [email protected], Monday-Friday 8am-9pm

Trust signals

• Family-owned and operated, describing itself as one of the oldest and most trusted ultrasound providers in the nation
• Business built on long-term relationships with repeat customers
• Customers always work directly with the company's owners and leadership team
• Serves healthcare providers, medical practices and imaging facilities across the Southeast
• Applications supported include cardiovascular, breast imaging, POCUS, OB/GYN, musculoskeletal, abdominal, general and 3D/4D ultrasound