Service company
MW Imaging Corp
St. Charles (St. Louis metro), Missouri · Independent third-party ultrasound service company
★ 5.0 Google rating (2 reviews)
MW Imaging is an ISO 13485:2016-certified independent ultrasound service company based in the St. Louis metro, repairing and maintaining diagnostic ultrasound systems and probes nationwide across Philips, GE, Siemens, and other major OEMs. It backs service with 35+ years of experience, a 20,000+ part inventory, 24/7 engineers, and free loaner probes during repairs.
Services
- Diagnostic ultrasound system repair, service, and maintenance to OEM specifications
- Ultrasound probe/transducer repair (general use, 3D/4D, and TEE transducers) with free loaner probes during repair
- Customized full-service and preventive maintenance (PM) contracts
- Time and materials service and hero kits
- Free technical support and system troubleshooting
- OEM ultrasound replacement parts sales, with over 20,000 parts in stock and ready to ship
- Replacement probe sales covering all major OEMs
- Sales and distribution of complete ultrasound systems
- Multi-brand coverage including Philips, GE, and Siemens equipment
Coverage
- Based in the Midwest (St. Charles, MO, in the St. Louis metro), serving customers nationwide
- Professional service engineers available 24/7 for ultrasound system issues
- Same-day service on down systems
- Probe repair handled at their shop, with free loaner probes shipped during the repair
States covered: MO (and nationwide)
Experience
- Over 35 years of experience serving the healthcare community
- Team of 13+ staff, including a President, VP, Quality Manager, Senior Service Director, Operations Manager, Senior PCB Engineer, Field Service Engineer, Shop Technician, and an NE Division Director (multi-region operations)
- Inventory of over 20,000 ultrasound parts in stock
Certifications
ISO 13485:2016 certified for medical device quality management systems (International Organization for Standardization; the company states the certification aligns with FDA regulatory guidelines).
Programs & terms
- Customized full-service and preventive maintenance contracts
- Time and materials service option and hero kits
- Free technical support; no charge for evaluation fees
- Free loaner probes while a probe is in the shop
- Online quote request form
Trust signals
- No-charge evaluation fees on ultrasound system service
- Free loaner probes provided during probe repair, including general use, 3D/4D, and TEE transducers
- Company states its team of experienced engineers offers complimentary technical support
- Serves hospitals and healthcare facilities
Contact details are available to members.
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