Service company
Lake Superior X-Ray, Inc.
Duluth, MN, Minnesota · Independent x-ray equipment dealer and service organization
★ 5.0 Google rating (6 reviews)
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:X-ray / Radiographic / Fluoroscopy
Lake Superior X-Ray is an independent x-ray equipment dealer and service organization based in Duluth, MN, servicing medical, veterinary and chiropractic practices across the Midwest since 1989. The company sells, installs, and maintains new and used radiographic equipment through a team of factory-trained field technicians and engineers.
Services
- Servicing, calibration and repair of x-ray equipment by factory-trained field technicians and engineers
- Regular maintenance and annual calibrations based on the manufacturer's guidelines
- Urgent service calls and emergency repairs to minimize equipment downtime
- Independent x-ray dealership: new and used equipment selection and sales, representing 20 different manufacturers and distributors
- Digital imaging systems: computed radiography (CR) and direct radiography (DR)
- Conventional x-ray systems including overhead tube cranes with motorized stitching and synchronized tracking, floor-mounted systems with vertical tracking, floor-to-wall and floor-to-ceiling systems, U-arm and swivel-arm systems, and mobile imaging systems with built-in DR workstations
- PACS (picture archiving and communication systems), including EvoView
- Dental radiography equipment for veterinary and medical practices
- Film processor maintenance and repair
- Film and digital artifact identification and elimination, plus technique error correction
- Radiology room design and consulting: room specifications, lead shielding, electrical and power planning, and coordination with contractors and electricians
- X-ray equipment disposal: dismantling, transport, recycling and disposal at the company's warehouse in accordance with EPA regulations
Coverage
- Headquartered in Duluth, MN
- Serves its home territory in the Midwest and beyond
- Field-based service team that travels to customer sites
- Online service or calibration request form, plus an "Ask a Technician" channel for equipment questions
States covered: MN
Experience
- Opened its doors in 1989 (over 30 years of experience)
- Independent x-ray dealership and service organization
- Over 650 digital installations completed across the medical, veterinary and chiropractic fields
- Reached its 300th Fujifilm digital x-ray system sale
- Represents 20 different manufacturers and distributors
- Service-side employees train for 5 years on the technologies the company works with
- Team of field technicians with years of training on each manufacturer represented
Certifications
- Field technicians and engineers are factory trained by the manufacturers the company represents
- Recognized by Fujifilm Medical Systems USA as a partner in its digital x-ray systems product line
Programs & terms
- Service or calibration requests are submitted through a form on the site, with the company following up directly
- Sales process is scoped to the customer's needs, exam type and volume, budget and space constraints, and can take a few days to a few months
- A fully operational x-ray room is typically installed within about a month of purchase
- Ongoing coverage through routine maintenance and annual calibrations for the lifetime of the equipment
- Both new and used components are sourced to fit a customer's budget
Trust signals
- Serves medical (urgent care, orthopedic, podiatric, dental), veterinary (exotics, equine, cattle, companion animals, dental) and chiropractic practices
- Designs both sectional and full-spine chiropractic systems for practices of every size
- Received the Sanbyaku Award from Fujifilm Medical Systems USA, recognizing the 300th digital x-ray system sale
- One of the last remaining processor maintenance and repair companies in the Midwest
- Works with contractors and electricians so customers do not have to manage x-ray suite construction
Contact details are available to members.
Create a free account