Service company
Imaging Services USA
Springfield, PA (Philadelphia suburbs), Pennsylvania · Regional imaging equipment service and sales company
★ 5.0 Google rating (1 reviews)
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:X-ray / Radiographic / Fluoroscopy C-arm Ultrasound Bone Densitometry (DEXA)
Family-founded X-ray and digital imaging service company headquartered in the Philadelphia suburbs, covering Pennsylvania, Northern Maryland, and Florida with 24x7 emergency availability. Operating since 2002 with a team of roughly 18, it repairs, installs, and sells CR/DR, X-ray, C-arm, ultrasound, and bone densitometry equipment across major brands.
Services
- On-demand repairs of X-ray and digital imaging equipment, with most repairs completed in the initial trip
- Equipment maintenance and quality control
- Setup and configuration of imaging equipment
- Equipment evaluation and consultation
- Site planning and X-ray room design
- Equipment moves, delivery, relocation, and removal
- Retrofitting services
- Remote support
- On-site and remote-based training
- Service for ultrasound, bone densitometry, and film processor equipment
- Parts and supplies, including new, refurbished, and used parts
- Sales of CR & DR digital imaging and X-ray equipment, including chiropractic, orthopedic/urgent care, podiatry, veterinary, mobile/portable X-ray systems, and the Smart-C portable mini C-arm
- PACS solutions
- Brands serviced include 20/20 Imaging, Konica Minolta, Del Medical, FUJI, Amrad Medical, InnoVet, AMERICOMP, and AGFA
Coverage
- Headquartered in Springfield, PA, with additional offices in Perry Hall, MD; Loxahatchee, FL; and Clinton, CT
- Dedicated coverage in Pennsylvania, Northern Maryland, and Florida
- 24x7 emergency service availability, with weekend and after-hours service appointments offered
- On-site service, with most repairs completed in the initial trip
States covered: PA, MD, FL
Experience
- Founded in 2002 by Michael Tokash with longtime friend and former employer James Kreiger
- Over 20 years providing CR & DR, X-ray, and film processor services
- Team of roughly 18 people, including a service manager, seven-plus service technicians, an IT director, and office/operations staff
- Leadership and technicians with decades in imaging: founder Michael Tokash began his imaging career in 1975; sales manager Paul McCabe has 40 years selling X-ray imaging solutions; technicians include Tim Conrad (33 years) and John Levine (in the field since the late 1970s)
- Four office locations across Pennsylvania, Maryland, Florida, and Connecticut
Certifications
Staff hold certificates in X-Ray System Maintenance, Medical Electronics, and A+ Hardware/Software/Networking.
Programs & terms
- Equipment contracts include one or two days of comprehensive on-site training
- Flexible scheduling accommodated, including weekend or after-hours service appointments
- Critical repairs performed at times even without a service contract
- Access to new, refurbished, and used parts
Trust signals
- Serves chiropractic, orthopedic, urgent care, podiatry, and veterinary practices
- Sales manager is described by the company as proficient in DEP requirements for radiation safety at the state and federal levels
- Describes itself as a national distributor of imaging equipment
Contact details are available to members.
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