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Great Lakes Imaging (GLI)

Detroit metro (Madison Heights, MI), Michigan · Independent medical imaging equipment service and sales company

★ 4.5 Google rating (24 reviews)

Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:MRI CT X-ray / Radiographic / Fluoroscopy Ultrasound C-arm

Great Lakes Imaging is a Madison Heights, Michigan-based company that repairs, calibrates, installs, and sells medical imaging equipment (MRI, CT, X-ray, ultrasound, C-arm) for hospitals, imaging centers, chiropractic and other healthcare facilities across the Great Lakes region. Founded in 1994, the team combines over 100 years of hands-on medical equipment experience and offers both remote (TeamViewer) and on-site support.

Services

  • Technical support, maintenance and repair of medical imaging equipment, delivered both remotely and on site
  • Medical equipment calibration
  • Site planning and equipment relocation services
  • Radiation shielding solutions and installation
  • Chiropractic equipment repair and maintenance, including chiropractic tables and adjusting equipment
  • Custom equipment solutions
  • Durable medical equipment
  • Sales of new and pre-owned imaging systems, including a GLI-certified pre-owned equipment program
  • Replacement parts sales through an online parts store
  • Digital x-ray transition support and healthcare IT (HCIT) services

Coverage

  • Based in Madison Heights, MI (Detroit metro), with all technicians and sales representatives out of that office
  • Known throughout the Great Lakes region for diagnostic imaging equipment, and describes itself as the Midwest's premium supplier of medical imaging equipment
  • Offers both remote support (via TeamViewer) and on-site technician visits

States covered: MI

Experience

  • Founded in 1994 by Bill Kay, who started the business in Macomb County before the company moved to its Madison Heights, Michigan office
  • In-house staff has over 100 years of combined medical experience
  • Team includes named leadership: Founder/President, CEO, Vice President and Head of HCIT Group, Treasurer, and Office Manager, plus sales and installation specialists
  • Team supported clients through the film-to-digital x-ray transition since digital imaging was introduced

Certifications

  • Repairs and support are performed by trained and authorized support technicians
  • Operates a GLI-certified pre-owned equipment program

Programs & terms

  • Service, repair and sales inquiries are handled through a contact form or by phone
  • Financing is available through partners Chiropractic Federal Credit Union and Reliant Capital
  • Remote support sessions are run through TeamViewer

Trust signals

  • Serves hospitals, diagnostic imaging centers, urgent care, chiropractic, orthopedic, veterinary, podiatry, endoscopy, physical therapy, women's health, forensic imaging and trauma imaging customers
  • Handles state-required radiation shielding plan review as part of installation projects (unverified — confirm directly)
  • Family-owned business operating from a single Michigan office since 1994 (unverified — confirm directly)

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