Service company
Great Lakes Imaging (GLI)
Detroit metro (Madison Heights, MI), Michigan · Independent medical imaging equipment service and sales company
★ 4.5 Google rating (24 reviews)
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:MRI CT X-ray / Radiographic / Fluoroscopy Ultrasound C-arm
Great Lakes Imaging is a Madison Heights, Michigan-based company that repairs, calibrates, installs, and sells medical imaging equipment (MRI, CT, X-ray, ultrasound, C-arm) for hospitals, imaging centers, chiropractic and other healthcare facilities across the Great Lakes region. Founded in 1994, the team combines over 100 years of hands-on medical equipment experience and offers both remote (TeamViewer) and on-site support.
Services
- Technical support, maintenance and repair of medical imaging equipment, delivered both remotely and on site
- Medical equipment calibration
- Site planning and equipment relocation services
- Radiation shielding solutions and installation
- Chiropractic equipment repair and maintenance, including chiropractic tables and adjusting equipment
- Custom equipment solutions
- Durable medical equipment
- Sales of new and pre-owned imaging systems, including a GLI-certified pre-owned equipment program
- Replacement parts sales through an online parts store
- Digital x-ray transition support and healthcare IT (HCIT) services
Coverage
- Based in Madison Heights, MI (Detroit metro), with all technicians and sales representatives out of that office
- Known throughout the Great Lakes region for diagnostic imaging equipment, and describes itself as the Midwest's premium supplier of medical imaging equipment
- Offers both remote support (via TeamViewer) and on-site technician visits
States covered: MI
Experience
- Founded in 1994 by Bill Kay, who started the business in Macomb County before the company moved to its Madison Heights, Michigan office
- In-house staff has over 100 years of combined medical experience
- Team includes named leadership: Founder/President, CEO, Vice President and Head of HCIT Group, Treasurer, and Office Manager, plus sales and installation specialists
- Team supported clients through the film-to-digital x-ray transition since digital imaging was introduced
Certifications
- Repairs and support are performed by trained and authorized support technicians
- Operates a GLI-certified pre-owned equipment program
Programs & terms
- Service, repair and sales inquiries are handled through a contact form or by phone
- Financing is available through partners Chiropractic Federal Credit Union and Reliant Capital
- Remote support sessions are run through TeamViewer
Trust signals
- Serves hospitals, diagnostic imaging centers, urgent care, chiropractic, orthopedic, veterinary, podiatry, endoscopy, physical therapy, women's health, forensic imaging and trauma imaging customers
- Handles state-required radiation shielding plan review as part of installation projects (unverified — confirm directly)
- Family-owned business operating from a single Michigan office since 1994 (unverified — confirm directly)
Contact details are available to members.
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