Service company
CryoSRV, LLC
Schaumburg, IL (Chicago metro), Illinois · Independent cryogenic MRI service organization
★ 5.0 Google rating (4 reviews)
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:MRI
CryoSRV is an independent, Schaumburg, Illinois-based cryogenic service organization specializing in MRI magnet, coldhead, and compressor repair, remote 24/7 monitoring, and re-manufactured MRI parts, serving customers nationwide and internationally. It is ISO 9001 certified and operates its own parts warehouse and 24/7 automated magnet-testing lab (CryoLAB).
Services
- MRI magnet, coldhead, and compressor service
- Emergency on-site coldhead and compressor installation
- Helium fill service
- Magnet de-icing service
- Magnet cool-down
- Cryogenic system troubleshooting and remote tech support
- Remote monitoring with 24/7 real-time troubleshooting
- Re-manufactured and refurbished MRI cryogenic parts (coldheads, compressors, absorbers, helium lines, gradient chillers) (unverified — confirm directly)
- 24/7 parts delivery, including overnight and same-day emergency shipping
- Technician training in cryogenic system troubleshooting and replacement service
- Site monitoring and maintenance planning
Coverage
- Serves national and international customers
- Technicians located throughout the country
- On-site technician deployment same-day or next-day
- Supplies parts to customers worldwide
- Overnight FedEx shipping as late as 9:30 pm CST, with same-day delivery options for emergencies
- 24/7 emergency support tied to remote monitoring; office hours Monday-Friday 8am-7pm
States covered: IL (and nationwide)
Experience
- Independent cryogenic service organization focused on re-manufactured MRI parts
- Technicians have over 50 years of combined field service experience
- Leadership and staff of eight named people, including managing partners, field and repair technicians, a sales and service coordinator, logistics staff, and an office manager
- Operates a proprietary CryoLAB with automated 24/7 magnet simulation testing
- Operates its own warehouse for parts stocking and rapid shipment
Certifications
- ISO 9001 certified company
- HIPAA certified staff
Programs & terms
- 12-month warranty on all part sales
- Average cost savings of 25% versus OEM pricing
- One-week turnaround on standard repairs
- Remote monitoring offered at $350/month
- Online "Build a Quote" product list for requesting pricing
Trust signals
- Services cryogenic components across manufacturers including GE, Siemens, Philips, Sumitomo, Edwards, Leybold, APD, Balzers, Adixen, Lytron, Neslab/Thermo Neslab, Thermo Fisher Scientific, Polyscience, Ellis & Watts, Medicool, and Pride Cryogenics
- Describes itself as a leader in the cryogenic MRI systems field, built on quality products and rapid response for national and international customers
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