Service company
C-Arm Associates, LLC
Baltimore, MD (Curtis Bay), Maryland · Engineer-owned C-arm service and refurbishment company
Imaging Service / Radiology Engineer Independent OEM Field Service Engineer
Imaging serviced:C-arm
C-Arm Associates is an engineer-owned company specializing in GE OEC C-arm sales, service, refurbishment, and rentals, serving surgery centers, pain management clinics, and hospitals nationwide with in-house repair and radiation-compliance consulting expertise.
Services
- Specializes in the GE OEC C-arm product line; also carries Oakworks and Turner Smart-C
- Maintenance, servicing, troubleshooting and repair of C-arm machines
- Annual preventive maintenance and PM packages
- Emergency repairs, including same-day or temporary stat repairs
- Software updates for C-arm systems
- Remote support for technical issues
- Replacement parts through an online GE OEC C-arm parts store
- In-house refurbishment of C-arm equipment
- Sales and rentals of refurbished C-arms
- Equipment trade-in and purchase of used machines
- Equipment relocation assistance
- Radiation compliance and regulatory consulting: site planning, equipment selection, physicist shielding evaluation, equipment setup, physicist inspection, and user training
Coverage
- Headquartered in Baltimore, Maryland (Curtis Bay)
- Services all 48 continental states, with service levels tiered by region: high-level areas get specialist repairs, local field service, PM packages, consulting, sales and rentals; medium-level areas get specialist repairs, field service, PM packages, consulting, sales and rentals; low-level areas get specialist repairs, PM packages, basic consulting, sales and rentals
- On-site field service plus remote troubleshooting support
- Same-day or temporary stat repairs offered to keep equipment running
- Radiation safety regulatory consulting specialization named for Maryland, Pennsylvania, Colorado and Arizona
States covered: MD, PA, CO, AZ (and nationwide)
Experience
- Engineer-owned company with three named team leads
- Jacob Files: certified electronic engineer, over 20 years in medical imaging
- Haider Jasim: co-founder, certified biomedical engineer, 12 years in medical imaging
- Hussein Jassm: 11+ years in imaging with biomedical engineering credentials
- Operates its own workshop for C-arm refurbishment
Certifications
- Jacob Files: certified electronic engineer
- Haider Jasim: certified biomedical engineer, with additional certifications in medical imaging and ultrasound
- Hussein Jassm: advanced certificate in biomedical engineering technology, associate degree in applied sciences, certificate in electronics technology
Programs & terms
- Annual preventive maintenance packages
- Service requests can be submitted online, by phone, or by email
- Replacement parts sold through an online store with one-year warranty coverage
- Refurbished C-arms available for purchase or rental
- Trade-in program: acquires used machines at fair market value
- Published refund and returns policy
Trust signals
- Serves surgery centers, pain management clinics and hospitals
- Consulting practice guides new surgery center or clinic setups through radiation safety program requirements and state licensing
- Parts carry a one-year warranty
- The company states it prioritizes trust, transparency and outstanding service, and building lasting relationships with clients (unverified — confirm directly)
Contact details are available to members.
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