626 (Six Twenty Six Holdings)

Services

• On-site imaging equipment repair and maintenance delivered by field service engineers
• Full-service repair coverage combining labor, parts, preventative maintenance and priority response
• Scheduled preventative maintenance (PM) programs to minimize equipment downtime
• Parts sales and depot repair, with parts tested on live systems before shipment
• Cryogenic services for MRI systems, including remote monitoring
• Multi-modality contrast injector service and support
• Mobile imaging unit service support
• Technical support and advanced troubleshooting escalation
• Dedicated customer success team for proactive account management
• Service on MRI, CT, PET/CT, nuclear medicine, DEXA, digital mammography, ultrasound and cath lab/angiography systems
• Service on dialysis, laser and general biomed equipment
• Support across manufacturers including Philips, GE, Siemens, Hologic, Del Medical, Elscint, Hitachi, Quantum, Toshiba and Zonare

Coverage

• Nationwide service network operating from multiple locations across the U.S.
• Headquarters and depot facility in Boca Raton, Florida (unverified — confirm directly)
• Both on-site field service and mail-in/depot parts repair
• Emergency service line open 24 hours a day, 7 days a week, 365 days a year

Experience

• Founded in 2014 by Philip Revien and Michael Fischer
• More than 100 employees working across the organization nationwide
• Multiple locations across the United States, headquartered in Boca Raton, Florida
• Engineers and technicians trained across imaging modalities and manufacturers
• Company name is a tribute to June 26, the date the founders' sons were born

Certifications

ISO 13485:2016 certified facility (medical device quality management standard) covering parts and depot repair.

Programs & terms

• Full-service repair coverage contracts bundling labor, parts, preventative maintenance and priority response
• Scheduled preventative maintenance programs
• Depot/parts repair carrying a 6-month part warranty
• Contact by phone (800-516-0990) or email ([email protected]); separate lines for cryogenic (609-294-0012) and injector (888-667-1062) services

Trust signals

• 6-month warranty on repaired and tested imaging parts
• Reports a parts defect (DOA) rate of less than 2%
• Reports 99% picking and shipping accuracy
• Reports an 85% on-hand parts availability rate
• Reports greater than 95% customer satisfaction and retention
• Parts tested on live systems before they ship